OUR STORY
About Complete Auto Protect
A vehicle service contract company built on plain language, reachable people, and coverage you can actually use.
Complete Auto Protect is a U.S.-based vehicle service contract provider headquartered in Wilmington, Delaware. We help drivers cover unexpected mechanical and electrical repair costs after their factory coverage ends. Our specialists are U.S.-based, our claims process is straightforward, and our contract terms are available to review before you commit — not buried after the sale.
WHAT WE STAND FOR
Our Values
Three things we promise to every driver we work with.
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Transparency
We tell you what's covered and what isn't, in plain English, before you buy. Our exclusions list is on our coverage page — not buried after the sale.
See our exclusions → -
Real Support
When you call (844) 915-2886, a real person answers. When you file a claim, a real claims specialist authorizes the repair with your shop directly.
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Reliability
Coverage you can actually use. Use any licensed repair shop in the U.S. We pay the shop directly. You pay only your deductible.
HOW IT WORKS BEHIND THE SCENES
Who Administers Your Contract
Vehicle service contracts are administered by licensed third-party administrators that handle claim authorization and payment to repair facilities. Complete Auto Protect sells and supports contracts; administrators back them. This is how the entire industry works — the difference is whether the company is upfront about it. We are.
Where We Are
Complete Auto Protect
2810 N Church St, PMB 233552
Wilmington, DE 19802
Phone: (844) 915-2886
Email: info@completeautoprotect.com
Mailing address. For the fastest answer to a question, call us — a U.S.-based specialist is happy to help.
HOW WE OPERATE
Why Our Customers Stay With Us
These are the practices that keep our customers covered and coming back.
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Use any licensed mechanic
No in-network-only restrictions.
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Transferable contracts
Sell your car. Pass on the coverage.
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U.S.-based reps
Real people, stateside, on the phone.
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Straightforward claims
One call. Specialist handles the shop.
REAL CUSTOMERS
What Drivers Say
“Terrace provided excellent customer care from start to finish. The staff was professional, patient, and genuinely helpful throughout the entire process. Every question was answered quickly, and they made me feel valued as a customer. Their communication, attention to detail, and willingness to go above and beyond truly stood out. I highly recommend Terrace to anyone looking for outstanding service and a positive experience.”
“He was a pleasure to speak with, and really provided detailed information regarding coverage. Great customer service experience, and I would highly recommend your company to others seeking coverage.”
“Terrence was great. Explained everything I needed to know. Very good customer service. He answered all my questions I needed. He was very welcoming. Was very detailed on how the policy works. Very helpful and very respectful.”
“Cortney was very professional, knowledgeable, and courteous. He made my decision to choose Complete Auto Protect warranty very easy. I would refer anyone that needs an auto warranty to Cortney—he is certainly an asset to your company.”
“Representative explained everything in detail, answered all my questions that I had, was patient with me.”
“Absolutely wonderful—would recommend anybody.”
“He was great and helping me with all my questions.”
“She was so polite and understanding that it made it easy for me to get service. I had bad experiences with extended warranties from other companies (not getting in contact with the company, no return phone calls, not in compliance with the policy)—these are just a few. This representative was awesome.”
“Chris was just awesome today—did a very good job representing your company and knew all the details regarding your policy. I would do business with this gentleman again.”
REAL PEOPLE, REAL SUPPORT
Talk to a Specialist, Not a Script
When you call Complete Auto Protect, a real U.S.-based specialist answers — not an overseas call center, not an automated menu that never resolves your issue. Whether you have a question about coverage, need help filing a claim, or want to adjust your plan, you get a knowledgeable person on the line who can actually help.
Our claims team works directly with your repair shop so you never have to play telephone between the mechanic and the warranty company. One call handles the authorization — you pay your deductible and drive away.
Have questions?
Our U.S.-based team is ready to help. Call us or send a message — real answers, no runaround.
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